Recurring Notifications
Recurring Notifications
Purpose and when to use this record
Schedule a repeated alert for selected recipients with a weekly, monthly, quarterly, or annual cadence.
At a glance
-
Identify it by: Label, Body, Notification Link, and Alert Level.
-
Check its business context: Owner.
-
Why care: Setup changes can alter navigation, alerts, and authorization for many users. Test the effect with the intended role or device before broad use.
-
Why care: Availability and publication flags affect future use without erasing history. Prefer disabling an obsolete setup record when existing transactions still refer to it.
Before you begin
You need the Brisk permission for the action you are taking on recurring notifications. If a Create, Edit, or Delete control is absent, do not work around it with another user’s account; ask an administrator to review your role.
Create a recurring notification
Create a recurring notification after searching for the person, organization, item, location, or resource under alternate names and identifiers. Merge or correct an existing master record instead of creating a duplicate.
-
Select the business context first: Owner.
-
Enter the required identifying and operational values: Label, and Body.
-
Review Alert Level, Frequency, Day Of Week, and Active deliberately; these choices control availability or workflow rather than merely describing the record.
-
Save the recurring notification, then confirm Label, Body, Notification Link, Alert Level, Owner, and Recipients, plus the remaining screen fields on its detail page before continuing.
After saving: Verify this recurring notification in the next transaction or assignment screen before staff build new activity on it; correct ownership, classification, and active state now rather than after transactions accumulate.
Delete a recurring notification
Delete this recurring notification only if it is an unused duplicate or setup mistake. Once other records refer to it, preserve that history and make the value inactive when the screen provides that option.
If the record is merely obsolete, use Active to remove it from future use while preserving existing references.
On the confirmation page, verify Label, Body, Notification Link, and Alert Level. After confirmation, return to the Recurring Notifications list and make sure only the intended recurring notification was removed.
Review recurring notification details
Use the detail page as the shared record of what this recurring notification currently means. Verify Alert Level, Frequency, Day Of Week, and Active before relying on it for a decision.
Follow Owner to determine whether the issue is on this recurring notification or on one of those linked records.
Next check: Verify this recurring notification in the next transaction or assignment screen before staff build new activity on it; correct ownership, classification, and active state now rather than after transactions accumulate.
Edit an existing recurring notification
Edit this recurring notification to keep the same real-world party, item, location, or resource accurate. Do not repurpose it for a different entity after activity is attached.
-
Open the detail page. Compare Owner with the supporting document or approved request.
-
Recheck Alert Level, Frequency, Day Of Week, and Active. These values are most likely to change navigation, notifications, access, and other users’ behavior.
-
Save the change, return to the list, and confirm that the recurring notification now appears under the expected Alert Level, Frequency, Day Of Week, and Active.
After the change: Verify this recurring notification in the next transaction or assignment screen before staff build new activity on it; correct ownership, classification, and active state now rather than after transactions accumulate.
Find and review recurring notifications
Use the Recurring Notifications list to find the correct record before opening or changing it. Compare Label, Body, Notification Link, and Alert Level. Records with similar names or numbers can still belong to different Owner.
Open the recurring notification whose Label, Body, Notification Link, and Alert Level match the task. If it is missing, clear the list filters and recheck Alert Level, Frequency, Day Of Week, and Active rather than creating a replacement immediately.
Fields and business rules
Brisk stores 13 user-relevant fields for this recurring notification, including 1 linked-record selection and 3 controlled-choice fields. Create and edit screens may hide calculated or workflow-managed values from this full reference.
| Field | Required | What it controls |
|---|---|---|
| Label | Yes | The title or description of this notification. |
| Body | Yes | The message delivered by this notification. |
| Notification Link | No | The destination that this notification will direct to. |
| Alert Level | No | Controls the notification delivery intensity. Available values: Bell only, Blocking popup, Popup and email. |
| Owner | No | User who manages this recurring notification. |
| Frequency | No | How often this notification repeats. Available values: Weekly, Monthly, Quarterly, Annually. |
| Time Of Day | No | Time of day to deliver the notification. |
| Day Of Week | No | Required for weekly schedules. Available values: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. |
| Day Of Month | No | Required for monthly, quarterly, and annual schedules. |
| Month Of Year | No | Starting month for quarterly schedules (runs every 3 months from this month) or the month for annual schedules. |
| Next Run At | No | Next scheduled delivery time. |
| Last Sent At | No | Last time this notification was delivered. |
| Active | No | Disable to pause this recurring notification. |
What happens next
Verify this recurring notification in the next transaction or assignment screen before staff build new activity on it; correct ownership, classification, and active state now rather than after transactions accumulate.
Common mistakes and troubleshooting
-
The record will not save: Recheck Label, and Body and any message beside the field. A required related record may also be inactive or unavailable to your role.
-
The record saved but is not available where expected: Recheck Alert Level, Frequency, Day Of Week, and Active, then clear the filters on the destination list. A saved record can still be inactive, unpublished, locked, unapproved, or in the wrong workflow state.
-
The values look right but the result is wrong: Open Owner from the detail page. Correct the specific relationship that is wrong instead of forcing a total or status to compensate for it.